2 /5 Brian Maurer: I bought a necklace for my wife and 3 months later the chain broke. Then, when taken in for repair, I wanted 2 new bands on my watches and new batteries. Took almost a week to complete and, when picked up, the watch bands werent installed. Estimate was $175 and the work wasnt even complete. They ended up going down to $135. They also lie when they talk about Jared Jewelers and Jareds warranties. I know this because I have used their warranty before and knew the woman was completely lying to my face. Go shop at Jareds right around the corner where you will be more satisfied.