Crunch Fitness - Burbank - Burbank (CA)

4 /5 M Justin: This is a good location! Easy parking, lots of well maintained equipment, nice and clean locker rooms and shower areas, and sauna. The staff was very helpful! Id give it 4 stars, but the last star is more so due to Crunchs company, which Ill explain below. If youre a non-resident visiting, and you have the top tier membership that allows you to go to multiple locations, PLEASE NOTE that this does not apply to this location. I signed up in Florida, and upgraded before leaving, and I made sure to ask if Id be able to go to out of state locations with no issues. I was told I would. Now when I got to Crunch, I was given some grace, and the first day pass was free since Im still a member. I was told it would be $10 a day after that. Its $25/day pass if you arent a member at all. I wish Crunch would communicate that in their training of employees so that ppl arent blindsided when they upgrade and try to go to Cali locations.

5 /5 Angela Renick: I had a personal training session with Esteban Zaragoza and he was fantastic. He asked what my goals are and devised a 3 month plan for me to reach them. I have a diagnosis of osteoporosis and I could tell he understood the assignment and got me going right away. His method of teaching and demonstrating proper form and explaining to me what areas I must improve (ankles and glutes) was clear and helpful and his great attitude inspired me to improve. I highly recommend him to anyone wanting to work with a personal trainer.

1 /5 koko markarian: I have the highest all-inclusive Crunch membership (the “Peak Results” plan) that allows me to use every location. I’ve used it in multiple cities, even internationally in Montreal, Canada, without any issue. While visiting Burbank, I drove 30 minutes out of my way on vacation to get a workout, only to be told at the front desk that this is a “Signature” location and I’d have to pay $10 extra to enter. This was the first time I’ve ever heard of a “Signature” restriction — it’s not clearly mentioned on Crunch’s app, website, or Google listing. On top of that, the front desk staff (a younger woman) was very dry and unfriendly. She cut me off when I tried to explain my membership, wouldn’t listen, and repeated that I had to pay $10. No courtesy, no explanation, no option for a one-time complimentary pass since it was my first visit — just a flat “pay or leave.” I ended up walking away frustrated. If Crunch is going to have “Signature” locations excluded from the all-inclusive package, that needs to be clearly stated up front. And customer service should absolutely be friendlier and more understanding in situations like this. ⚠️ Travelers, be aware: If you’re visiting this Burbank Crunch location, even with the top-tier membership, they will charge you extra.

5 /5 Doria Levit: I was using this gym for over a week and it was an amazing experience. Every single person at the front desk was kind, vibrant and accommodating. The gym had every machine I could ask for, it is very specious with a super dope spinning room and a huge studio for classes / personal use. The gym is well maintained, very clean, and the sauna is crazy hot which was absolute heaven for my sore body. Anatolio is a sweetheart and very knowledgeable trainer and the manager is awesome as well

5 /5 Adam Wolf: This Crunch is everything I need and more. Never crowded in the morning, friendly staff, plenty of towels, clean showers and locker room, convenient location, plenty of equipment and free weights, and well maintained. Good vibes too from other regulars. I just needed somewhere on my way to work to get my workout in with nothing or no one getting in the way of that and this place hits the spot. I sometimes go to a non-signature Crunch closer to my house and theres definitely a noticeable difference between the two.