1 /5 Alex Timis: They’re ridiculously anal about returns. If you do manage to do returns they’ll basically only allow store credit. So no matter what they’ll keep your money.
Quoted from the text I received
“ Thanks for reaching out! Our return policy is for store credit only, since the processing fees are really high for a small shop like ours. That said, as a one-time convenience for your first order, we’re happy to issue a refund to your card with a 20% restocking fee. Just let us know how you’d like to move forward!”