Loraine Meek Everyone here is friendly and thorough! We get the best care and my daughter always gets great tips and guidance for her braces care and hygiene. Never have an issue with scheduling and always get in and out quickly!! If there is an issue, they take care of it right away.
5 /5
Justine Whiteowl Weldon My concern was with the dental portion only. Our orthodontist is great. There was a fill in dentist we never met. He went from one patient to us without washing his hands. If he did, I did not see it. He deeply rubbed his left eye with bare hands, rubbed his nose with the mask down on his chin, grabbed his gloves to put them on, then started touching my son’s face. I’m not a germaphobe or anything, but it was definitely poor hygiene practice. He then rubbed his masked face again with his gloves on. Then he let us know, our son had multiple issues, (not present 6 mo prior) that needed care. When I asked about how that could be the case so soon after his last appointment, he said our son just wasn’t flossing his teeth. As a teen, I’m sure that is very possible. However, he assumed without asking how often our son cares for his teeth. He presented a bit in his ego, rather than discussing a plan of care to facilitate a better understanding of our son’s dental management. Because of this, we chose to consolidate care to my dentist since our son is old enough now. We were always a part of Rolling Hills Pediatric dentistry, but under this new business, I’m concerned. Hygeine is important. Having a gentle bedside manner with children is important. Again, I am not including the other employees here, just the dentist filling in for the usual dentist. But, even that dentist is not our regular dentist. It is always changing, which for kids can be a bit overwhelming.
So, I’m. Hoping they’ll get things in order over there, so it can be a nice, safe dentalcare center again. It’s nice having a place that is gentle with our pediatric population.
After
2 /5
Rebecca Scully The hygienist and dentist were lovely. Very pleasant and professional.
However, the difference in the office from before the practice changed hands (when my kids were small, Dr Nutter was still seeing patients, then they saw Dr Shaffer) is striking. The first thing I noticed were all the empty desks where people used to work. It seemed sort of abandoned.
It used to be a pleasure to bring my kids in to the cheerful office and they looked forward to it. That is not the case anymore.
So, my overall feeling is that it is a good practice, just not excellent.
4 /5