Zoes Clothing Exchange - Petaluma (CA)

5 /5 Who Dini: From the dazzling collection of quality clothing to the panoply of colors to the store layout/ambience and the warmth of the store owner, my whole retinue had the most fabulous time shopping there yesterday. After purchasing a dress for my teenage daughter, my other (3.5 y.o.) daughter fell in love with the velvet couch in the front sitting area and refused to leave the store... nuff said!

1 /5 rena robinett: I wish Id read the one review from an actual customer, not friend or family, before I went. I also took a bag of very nice clothes, which I had folded well. The lady at the counter was dismissive and just tossed my clothes around, throwing them back in the bag. I guess they werent Petaluma cool enough. She kept my leather and faux jackets with no receipt. I had a bad feeling, so I went back and got them. I will sell my stuff elsewhere. It actually wasnt about the money, but the overall vibe.

1 /5 Clay Bones And Stones: DONT SELL YOUR CLOTHING HERE. Zoes has nice clothing so I decided to drop off some of my best items in July. She picked through them, and took 7 items telling me she marks things at excellent prices in which I would receive a 40% return. She did not give me a receipt or anything. I asked for something and received a business card that said I dropped off 7 items. I wrote detailed descriptions for my own records. I went in to the shop in Sept to check on my clothes. She said she had not put them out yet, she was waiting for the season to change. I went in again in October and was told the same thing. She told me to come back in December. I called her in early Jan to check on my clothing. She said she had sold 3 items and I had $13.00 waiting for me. WHAT...$13.00? I asked about the small amount and she said she sold them on the clearance rack. UGH! I could have sold them at Launch in Sebastopol for more than that and received the money the day I dropped them off. I told her I wanted to pick up my other items ($200 pair of pants, suit etc). She said she would need a few days to get them ready. I gave her 5 days. I called she didnt have them ready. Long story short. She could not find my suit or my sweater and told me she would give me another $12 for the missing items. Conveniently, she does not seem to keep records. Thank god I got my expensive pants back. It took me 6 months to complete this all for $25 bucks, poor service and a lot of driving. It seems to me she may be running some kind of scam here. No records, expensive items being sold for mere dollars. I can tell you the prices on clothing inside the store are not $15-$20. She has higher prices on her clothing by far. There is a clearance rack but it would be nice if she told me that they would end up on that rack in 2months. I would not have left my clothes there. COMPARISON- I just went to Launch today and today and took a stack of clothes not nearly as expensive or interesting as the ones i took to Zoes and I left with $65 and half of the clothes I took there. I could have take a store credit for $92. MUCH BETTER DEAL than Zoes.

5 /5 Clay Inthepottershands: I am sorry to hear that bad experience up above...maybe they had a bad day, as people do... I am here to tell you it is an amazing shop... Awesome, Very Unique clothing choices by the owner... great finds in jewelry also! Enjoy shopping there... Peace to you and Yours!

5 /5 rick david Smith: Fell in love with the store before i fell in love with the owner what a hard worker that zoey is never complains more honest than an infant .always there to lend a hand unless its a marriage.poor soul has been fighting lymes disease for 15 + years no help from her kids or ex husbands now dementia is setting in so if your feeling grateful about a deal or something she did for you stop by and say hi