1 /5 Gabriel Potter: I have been in law enforcement for most of my adult life. This AM i went into this store and tried on 4 articles of clothing. I asked them to hold them while i met my wife for lunch down the street. Lunch ran over and I forgot to go back. After work same day, an employee of Realm notices me at Pacific Wave another store down the street.
I have spent thousands of dollars at Pacfic Wave and hundreds in the last two days alone. The employee who followed me into Pacific Wave approached an employee of Pacific Wave and told him that I had been stealing. He then approached me to accuse me of theft. He stated that after i left they found clothing in the store that was uncensored. And i was the only large (xxl) customer in that day.
Besides accusing me of attempting to steal clothes. (I think) The rapport with some of the employees at Pacific Wave who will not feel the same about my family and I, will be ruined. We shop here frequently and I walk past almost a dozen times a day.
His customer service in the store was lacking, as he was unwilling to help me find the size of pants i needed, as i carefully and respectfully didnt tear up his stacks.
Im sure he has other skills that make him a valuable employee.
I am not interested in an apology. My feelings are hurt a little bit. I had to YElP for the first time in my life. Most importantly, i feel like a friendship was damaged by his lack of professionalism. I work down the street and know many of the people at Pacific Wave who have always treated me with dignity and respect. Maybe the smart move was to check in with the Pac Wave empoloyees to see if they had any issues with my patronage in the past. Im sure I would have received kind words. Instead, I wont go back again for some time.
