Camouflage - Santa Cruz (CA)

5 /5 Marie Smith: This shop has it all. The staff is so wonderful, accommodating, informed, and have you in mind as you shop. The selection is so diverse, they include goodies for dudes, gals, and nonbinary or gender nonconforming pals and a wide arrange of sizes. They dont have like every item in every size but most items there have a really good range. Their prices are barely higher than the stereotypical store like Spencers or etc, but its not by much and they have way better quality of items. All the things Ive purchased from them over the last many years are still going strong and I keep coming back. Love them

5 /5 Loved By Us: My wife and I popped in for a few "essentials" and, while we are not usually familiar with many of the products in the store, Gina made the experience so easy. She showed us genuine guidance and grace, answered our questions thoughtfully, and helped us make a very well informed decision we felt great about. This kind of customer service is truly priceless!

1 /5 Ciara Claraty: Terrible return and exchange policy. I was shopping for a gift and asked for help from the staff and they helped me pick out several items. I was fully transparent that I wasn’t sure if my friend would like the gifts and was never told my items were non refundable or exchangeable when I purchased $250 worth of items. I returned a day later to exchange a few things that my friend was uncomfortable with and was told that I couldn’t get a refund, exchange or store credit even on items that were fully sealed, unopened and completely boxed. My items were literally still in the original gift wrapping they did. I’ve shopped here for years and been a very loyal local customer and it’s really disappointing that the return/exchange policy is unreasonable. I could understand if I purchased items that could be hazardous or unsanitary to return, but fully boxed and sealed items should be excluded from this policy OR you should be a business with integrity and actually tell your customers that items are final sale upon check out. Don’t shop here. You’re better off buying online or shopping somewhere that cares about more than your money. Don’t waste your time.

5 /5 Nicole Pollard: Clean and classy! The place is well kept and very professional... I always feel comfortable and not "skeevy" or "sketchy" in Camouflage- its a whole different ball game than most adult shops. They carry a wide range of products - quite literally something for everyone. Icing on the cake is the extremely knowledgeable, helpful staff.

5 /5 jd: The staff is really helpful, kind and knowledgable, but not pushy at all. Ive had bad experiences before at other similar shops, that left me feeling so uncomfortable that I would never even think of returning. But Camouflage is professional and discrete. They have high quality products/brands, and beautiful lingerie. This is the only shop of its kind that Ill go to in Santa Cruz.