Nordstrom Rack - Temecula (CA)

3 /5 Scarlett Shannon: Nice clean store. Beautiful things but very pricy. They do have good sales though, snd if you are a bargain hunter you can enjoy digging through racks of clothes snd shoes.

1 /5 Oside mom: I had a very frustrating and disappointed experience at this store. Their floor manager Alex was dismissive, inflexible, and unhelpful. He asked me to call headquarters because he refused to honor a discount of an item that was in the correct rack, with a sign clearly stating that the item should qualify and final sale. The number for “headquarters” he gave me was incorrect, he had me call the flagship store in another state. This whole experience has been beyond ridiculous and irritating when all i needed was to purchase two last items in the final sale rack. Any other manager would had honored it, specially since Nordstrom policy is all about good customer service and the experince. Also, some departments lacked organization. The cashiers i spoke to was not educated on the current sales. Hot mess! I will not return to store. It is not worth it.

1 /5 Kathy Pam: The girl in the front named Alyna was very rude & unprofessional, so was the manger rude both ! They couldn’t give any good customer service not even a smile.. they should be nice to customers and helpful rather than make customers feel bad, would rather so to Regular Nordstrom where they treat ppl nice, Nordstrom rack is fake stuff & fake employees with horrible customer service!!!!

1 /5 Stephanie Marcelo: I’ve been shopping at Nordstrom and Nordstrom Rack for over 20 years, but that ended last week. I purchased a pair of shoes online and they did not allow me to exchange the shoes. They were a final sale item but seeing that they were shoes that were clearly never worn, they did not make the exception to exchange them for me. I am 6 weeks post op from surgery which is why I bought the shoes online to begin with (I could not drive) but they didn’t care about me or my situation, even though I have ALWAYS been a loyal customer.

4 /5 DW G: Im a very reluctant shopper. Its just not an activity that I like. I definitely hate sales people being all over me when Im doing it. But my wife was fed up with my admittedly fully thrashed shoes. This store made the process less painful and we ended up with a couple pair from Cole Haan and Keen.