Burlington - Santa Rosa (CA)

1 /5 Mica Rīkr: This store was a giant hot mess! Neatness is not a priority. Clothes laying all over the place like a tornado hit. It looked like the twilight zone or a horror movie! It made me feel terrible.

1 /5 Christopher Kren-Mora: I’ve really tried to be patient with this store, but it’s getting ridiculous. Ever since Burlington moved from Rohnert Park to Santa Rosa, the customer service has gone downhill fast. Today I stood in line for nearly 20 minutes to buy a $17 shirt, with only one register open and three people ahead of me. Meanwhile, there were at least five other employees nearby—working the line or putting merchandise away—but none of them were helping at a register. Between the added theft-protection hassles and the painfully long checkout process, it’s just not worth the effort anymore. When I asked if anyone else could open a register, the manager didn’t respond or apologize—just hovered over the one cashier, which honestly probably made her more nervous. I felt bad for her, but as a customer, this experience was incredibly frustrating. I don’t see myself coming back anytime soon.

4 /5 deepthi suri: Iam the shopping spree and my perfect stop to look into . The prices are at affordable range and very good collection of Tees, skirts, trousers, shoes, make up items. There are racks with boards marked as Under 10$ which attracts everyone.

5 /5 Nancy Hayssen: 5-star for the super friendly woman who welcomes people in! ❤️

5 /5 Alan Hennessy: I remember when Burlington was a coat factory. They have really changed over the years. With inflation making the family budget tighter, Burlington offers name brands at discount prices. With 31,000 square feet of floor space in this new store, thats alot of potential savings on clothing for the whole family. They also have some home furnishings mixed in. My wife really likes this store. Judging by all the people shopping here, alot of other people like it as well. There are similar stores in Santa Rosa, so the future of this one is yet to be told.