Whitney Dixon, MD - Chico (CA)

1 /5 Trisha: I had been seeing Dr. Dixon since 2005 and when I reached menopause they told me I only needed to come in once every two years. The last two times I made appointments they told me since I didn’t come in every year (they wouldn’t let me) I was considered a “new patient” but they did see me. This time I was told that they have a “closed practice” and since I hadn’t had an appointment for over two years they couldn’t see me. The receptionist was unfriendly and kind of rude. Not the practice it used to be, that’s for sure.

5 /5 Rebecca Walden: Dr. Dixon and her staff are the best ever. They really care about their patients and go above and beyond to ensure good health and provide great care. I recently had a prescription medication emergency, which Dr. Dixon addressed immediately. Dont know what I would do without her. I trust her completely and appreciate everything she has done for me. Thank you Dr. Dixon. You and your staff are the best.

1 /5 Sandy Graham: Im just curious if Dr. Whitney Dixon ever checks her yelp reviews? Has she ever even had a discussion with her front desk staff about their ridiculous rude behavior? There is so many times the front office staff has been rude for literally no reason! Today was my last straw. I havent left a bad review in the past for them because I didnt have a problem with the actual doctor herself. In fact she really helped my daughter! ... However I cannot justify putting up with the miserable staff that work at the front office. They are literally horrible! They called me and told me they had to cancel an appointment for my daughter because the doctor wasnt going to be there that day and so I rescheduled. The day before my rescheduled appointment (today) they called me saying that they wanted me to pay them money because of my no-show. When I told them that it was not a no-show and that in fact they were the ones who called me to cancel and made me reschedule, she INSISTED that nope she showed it being a no-show and that I owe the money. Super rude she said if I didnt like it I could write a letter to dispute it. It absolutely positively was not a no-show. It was a reschedule due to THEIR mistake and they have the nerve of asking me to pay them!!!! Its just too bad because the doctor herself is probably a great doctor! But the office staff is the absolute worst!

1 /5 Becka Robertson: How disappointing. Coming back to Dr. Dixons practice after several years, I was expecting the same warm, caring, woman-centered practice that I left. Unfortunately, one of the office assistants and the nurse practitioner left their compassionate side at home today. I had forgotten my mask after switching purses, and instead of handling the situation with compassion and understanding, I was the focus of all of the COVID-19 frustration that office is feeling. It was so bad that I walked out without the medical care I need and immediately found another gynecologist. I hope the rest of their patients are treated with more dignity and respect than I was today.

5 /5 Megan Masonek: Ive been seeing Dr Dixon for several years and truly can not imagine a more warm and welcoming practice. The staff is friendly, non judgmental and sincere all while being incredibly down to earth and easy to talk to. Most of my family and friends are patients of Dr Dixon and Deborah Malone and each of them have the same sentiments. Its perplexing to even fathom a negative review, let alone believe one.