1 /5 E Wlcek: I came in to get a gel manicure with bare nails . She clean my cuticles and ended up cutting me . (I also noticed thatThey do not autoclave and sterilize their equipment) when I asked to look at the different gel colors, they handed me a book with a limited selection. I asked if they had other colors so they handed me the typical gel palette of pre-painted nails. I chose the color that I specifically wanted to match an outfit. When she started putting on the gel color, it started to separate and look a little funny and when I tried to say something about it, she just told me to never never mind and wait for the second coat. When she went to put the second coat on, it wasn’t going on well either, but then she still told me to put my hands under the UV light and as it dried It didn’t look right. She said that the nail polish was old and wasn’ setting right and proceeded to remove all of the gel nail polish. I now had to sit for another half an hour to get it all off. At this point I was late so I could not stay to finish and get a new gel polish. They tried to convince me to get a different color, but I specifically chose one of that color because I was going to match an outfit for an event. As I Decided to leave they wanted to charge me for the full gel manicure. I said I don’t have a gel manicure. I have bare nails that Still have the bad gel on them and they’re not completely clean. We had a discussion and they still wanted to charge me $35 and I said I’m not paying $35 because you trimmed my cuticles. Considering that I spent 45 minutes in that salon and came out with my nails looking worse than when I went in I would think that this would’ve been free, but they instead insisted that I pay. I said how much do you charge for just cleaning cuticles and they told me $25. I said I would not pay $25 for that considering that my nails look worse than when I came in. I ended up paying $15 so I could get out of there And get back to work.
