Ventura County Gastroenterology Medical Group - Camarillo (CA)

3 /5 Nancy Reinhart Buenrostro: While the doctors are excellent, no one answers the phone here. As a patient, I can never get through. They have a problem with their phone options circling around with no one answering and returning to the beginning. I have told the receptionist, office manager, doctors, and even called the corporate owners. They don’t care! Look at Yelp for similar reviews.

3 /5 Taryn Beckett: I figured I would write this review after receiving an automated email to detail my experience on their internal platform. Dr. Donald Miller was very nice and knowledgeable. He pointed me in the proper direction regarding the health issues I am having. An employee there named Daisy however ( unsure if she is an RN or Assistant ,etc) is my only complaint about this visit. Perhaps Daily was simply having a bad day (which we are all afforded in life) . If not, she should not be working as a healthcare leader, or as a health care representative who deals with people at all. I approached Daisy with a very friendly demeanor.. asking 1 simple question about lab work and when to get my labs taken. ( This stuff can be confusing, can it not?) For some reason, Daisy could not hide her annoyance with my curiosity about where and when to go. The vetting process in health care agencies need to be at the highest standard. I would never go to a facility like this with an employee like this- as I should never be scared to inquire on the best steps to take for my health. I really despite leaving google reviews- but in this industry, it is appalling to be met with disdain, especially when you are simply approaching a healthcare professional with a friendly demeanor and question. As a Chief Operating Officer and leader of a company myself, too often a bad apple like this will ruin a businesses reputation. Hopefully she was just having a bad day!