Valley Health Team - Central Fresno Community Health Center - Fresno (CA)

1 /5 Fable Facio: LISTEN TO THE REVIEWS!! I had a really bad sore throat and went to get tested here. Sat in my car for over 2 hours for the testing and results. The nurses who took care of me were nice but, while waiting a nurse came out and went to get in her truck. She swings her door open, hits my car, looks at me and drives away. The doctor wrote down what happened and I told them just to tell her to be careful next time. Then my results came back and they said nothing came back positive and to just take Tylenol or ibuprofen and sent me home. They called me two weeks later, after I had gotten better and confirmed that I had strep throat and offer to approve me for medicine. Another time I came here again for a check up on a procedure I had done. They said everything was fine but that they wanted me to come back for testing which I did not need nor want but they insisted so I said fine. I came in a couple days later got the test done and left. I found out a month later that my insurance was no longer working. So 3 months after that stupid test they call me to tell me about my insurance and I said I know but cant you just tell me my results over the phone and they said no. Then they charged me 165 dollars for that test that I didn’t even want in the first place. My problem with it is why didn’t they check my insurance before giving me that test and they are charging me money for a test that I didn’t even get the results of. I get that they want to make their money but very unprofessional. Some nurses are mean, the wait for appointments are months, and they just keep asking for random tests you don’t need.

1 /5 Angelita F: Had not been here for at least two years and I am now remembering why. Last visit in July was to have my hearing checked and I was told I would get a referral for an ENT. I was told I would need to cone back for a transference if care which was just to ask me the same questions I was asked at the last appointment. I was asked if I received the referral letter and of course I had not and I had to call myself to get an appointment with an audiologist. I do not like going to VHT because they are always disorganized and do not do what they say they are going to do. It could be the turnover of doctors, it could be the rude front desk people. After todays visit, I am still waiting for a prescription that may never come.

1 /5 Lizbeth Vega: Through out the years I’ve been here, I’ve always had an issue with this office. They always schedule me at a certain time and I end up getting called like 2 hours later. It’s either because they are under staffed or overbook the patients! I’m really considering in switching up doctors because I lost patience with them and some of the receptionists are very rude!!! If you are going to schedule someone at 2pm be sure to call them at 2pm and not 3 or 4pm like people have lives outside the doctor office and we don’t have all day to be waiting.

5 /5 Lacey Hopkins: There are some negative reviews but they must be from negative people. Out of the thousands of people this clinic serves, we shouldn’t let the small amount of negative reviews scare us from finding great doctors. I’m glad I saw for myself how great the clinic is. From front to the back, to even the management, I had an amazing experience. I wish more people would recognize the positive and give credit to those who serve our community because not all heroes wear capes. My doctor has helped me get back to my normal self and truly cares about how I feel. And I am so thankful for this. 5 stars!!

1 /5 Ruthie Vozar: If you have a real condition DO NOT GO HERE!!!!!!!! They do not address your real problems. They either dont know how or they dont care about certain individuals. I have scoliosis and a blood tumor on my spine , its causing me a lot of pain and is crippling me. Ive been going here for 4years. They have done nothing for me but remove a few moles. Not what I went there for . I moved here from out of state, I understand now why people are moving out of this state or homeless. They have different doctors everytime you turn around you have to explain to these doctors?, whats going on and they do everything but take care of whats wrong, is this just a training facility? You tell them your depressed they want to put you through counseling. WERE IN PAIN AND CANT WORK GETTING BEHIND ON BILLS FACING BEING HOMELESS, BECAUSE NOT PHYSICALLY ABLE TO WORK, THATS WHY WERE DEPRESSED,BECAUSE THE DOCTOR YOU HAD WAS A FAILURE!!!;!!!!!!!!;!!!!