2 /5 Nyelli: I loved this place, came back multiple times, and I even brought my family and friends. However, already twice, they scammed me of money. I pulled out the exact change from my bank PLUS $20. When I went to pay I gave her my exact total, this included a hair dye and cut. I paid for my friend and my sister as well, while I dont remember the exact total since this happened about 2/3 months ago. I paid it all and again had the 20 left. she walks away with the cash and comes back about 2 minutes later saying I owe her $20. When I explained how much I took out she disagreed (she was not rude at least) and said I still owed her. I ended up paying the 20 extra because I was doubtful of myself, when I checked my bank statement I realized I was right and should still have $20 left over but by the time I checked we had left.
This same day, my family member also got her hair dye done. They sent her home with the tin foil still on and said wait 2 hours and then wash it off. I really think that they should have done that, they said they wanted to close early. I get we did come in later. 100% understandable, I work in customer service as well so I understand the frustration. HOWEVER, we all asked her if she had enough time to get all of our hair done. We did not pressure her at all so she could have said no, but she said it was doable. Yet my relative walked out with her hair still processing the color, not only did she overcharge us but she did not even finish her work! I was beyond upset this day. I had come to her salon many times before and to see her do this again made me feel super bothered!
Before this I went to get a cut and a shampoo, I ended up paying $100, I believe it was 30 for the shampoo and 40?30? for the hair cut. She kept the change! Thinking it mustve been her tip! That day I remember being in a rush so I thought shes done such a good job I guess well leave it like that.
Last story. I went in twice to get a perm from her. 1st time was great! She charged me about 60, such a steal! I went in again. she charged me 90!! when I brought this to her attention she said its because Im getting a "special treatment." I did not ask for that. She took it down to 80, still 20 more than last time, and it was not any different! she did the exact same things. Now it is foolish of me to keep going back to a place where I know they take money from me, but I really wanted to give her the benefit of the doubt. They are decent at cutting, but I dont think it is worth getting scammed repeatedly for 1 cut. Im very disappointed and wish they would stop this.
