1 /5 Eve Kelly: Horrible place with horrible service. Nice Dr, terrible policies.
I went in for a pap smear. After the pap they were concerned with results and wanted a follow up but the only opening they had was months out. I was concerned about cervical cancer but waited. Days before my appointment I got a voicemail saying there were inconsistencies with my insurance so theyd canceled my appointment. I called immediately and they told me there were issues with my coverage. I told them Id fix it but they said the appointment was already canceled and it would be yet another month. I fixed my insurance and days before my next appointment they canceled that one too!!
Apparently they hadnt registered my insurance fix, but without a chance they just canceled it!
At this point, I was so distressed and scared, and crying on the phone with the the receptionist. All she had to tell me was that it wasnt her fault, rudely.
I called tuolumne me-wuk health center and got an appointment within the week. The people there are really caring and professional and Im so relieved theres one decent place to go in town.