1 /5 Rachael Planishek: Please avoid this salon unless you want your hair ruined. As a background, I’ve been getting balayages done for 5 years now so I had the blonde base to work with. I showed the stylist the first picture as my inspo pic (which has been the same inspo pic since I started getting balayages) and she quoted me a price of almost 400$. I agreed to the price because it was similar to what I had paid before. I should’ve been alarmed from the beginning when the stylist said she wasn’t going to touch my roots. I always have them do color on my roots 1-2 shades darker than my natural color to create a nice contrast (as seen in the inspo pic as well.) When it came time to blow dry, I noticed that my entire head looked like it was nothing but a dark ashy blonde. When I raised concerns about this, my stylist said that they don’t touch the roots for a balayage and that it would be 85$ for them to do my roots. If I needed a shadow root, she should’ve known from the moment I showed her the inspo pic and should’ve included it in the initial price. She was resistant to getting her manager and only after getting her involved did they finally say it would be free of charge. Then when she was drying my hair off after the shadow root, you could tell it was haphazardly done. There are blocks that look weird right in the front of my face and there’s not melting of the colors so it looks awful. Also my ends are significantly darker than they were when I came in (see the third picture for my prior blonde color and the second picture for what I left with today.) When I raised this concern to my stylist, she just told me that it would lighten when I washed it. I told her when I came in that I was going on vacation in 2 days and was getting my hair done for that. I had no intention of washing my hair prior to vacation because I knew they would be washing it today. But then it didn’t even matter because she left a ton of dye in my hair so the hairs around my neck were stuck together and the dye stained my clothing because I didn’t know it was there (please see fourth picture of what was coming out of my hair before I washed it.) I had to come home and immediately shower. So I paid 400$+ for hair that I will now have to get touched up at another salon. Highly dissatisfied and will definitely not return. I also want to warn others because your money would be better spent somewhere else. If you’re going to go here, just be prepared to have to go somewhere when they mess up your hair.
