1 /5 Rachael Potter: I only wanted between 2-3 inches taken off, no layers. I brought in the picture. I was told the picture would be too short. I left with 6 inches taken off, uneven layers. The cut is awful. Not even close to the picture, which was literally a basic long bob. I cringe every time I look in my mirror and my soccer mom short jagged layered bob. No wash, no style. I am completely devastated.