1 /5 Ann Epifanio: While the lady helping me did help remove soft gel on my hands, the final product was not good. Gel polish on one nail came off within 3 hours of leaving the salon (and another one fell off this morning and can feel two others peeling already). The drying machine was terrible and did not work. I sat there for 3 rounds of drying (it was an old/cheap "Thermal Nail" drying machine, Ive never seen a machine like this before) and ultimately had to leave for a meeting. ALSO, one of the other women who works there was using an electronic file/nail drill to get rid of her own dry skin on her feet/calluses throughout the duration of my appointment...DISGUSTING! Major cringe/very unprofessional. Will not be going back.