2 /5 A S: I usually go another nail salon but I couldn’t get an appointment in the day I want to. So I tried this salon hence getting multiple recommendations.
Arrived on time for gel pedi, a lady pointed the chair has full of cushions and told me to sit there. She immediately turned around and start talking to walk in customer and I was already not feeling comfortable since I don’t want to move all these cushions to other chairs.
When other lady came over and start prepping the chair but they didn’t disinfect chair/arm rest and treys on both side, see the photos of try’s covered glitters and powders, disgusting.
I had to remove gel, but after they covered my toes with (supposed to be acetone) for 5+minutes, I realized they didn’t use proper acetone because I can tell the gel wasn’t lifted at all. I have cosmetologist license and I KNOW how the gel look like after soak in acetone.
They start scraping my nails with cuticle clippers, which I’ve never seen in my life nail tech using clipper blades to remove gels.
After cuticle care/file/buff, they start scrubbing my foot without soaking them in warm water, which caused rough and extreme discomfort. I pulled my foot by pain but the lady kept rubbing callus file on my foot, then put my feet in tub.
At this point I regret my poor decision that I didn’t make advanced appointment with my regular nail salon.
When they applied base coat, the uv lamp stopped working. Next thing I saw was putting lamp on the floor to start charging, went to another one (also on the floor) to pick up and start using it WITHOUT CLEANING or WIPING them off. Yikes, this salon really don’t care about sanitation on their equipment at all.
This place is dirty af, never coming back