Childrens Subacute Center at Dignity Health - Community Hospital of San Bernardino - San Bernardino Tarra Durbin: We had my grandson there for 6 months. He lost 3 pounds and never gained an oz. It took them 4 days to send my grandson to the ER while making excuses why he was so bad off. I trusted their medical opinion when I should not have. There are a few people Im blessed to have know but it was not worth the risk to our baby to stay their one day more.
All of the positive things that were pointed out to us when we went to see the center never happened. Staff argued when we pointed out the lack of staffing for infants, no one in the halls, charge nurse, room nurse and respiratory dont know what is going on in the others day or the child. No one communicates. Our grandson ( 1 yr old) was left alone for long periods and had a diaper rash from day one till he left.
Finally he went to Loma Linda for ER care. They could not get the right number for the center, they could not get complete medical info, and at one point I had the nutrientist from loma linda on the phone with me talking to the charge nurse and she was to busy "charting" to look up info for the hospital until I lost it.
In 2 weeks at Loma linda our grandson is doing better than he did in 6 months their. Hes on the correct formula, the correct amount, meds have been stopped that he did not even need. And they have a nurse with him 100% of the time because hes a "baby" who needs 100% care and attention.
Sadly we live too far away to be bedside every day like we would like to be, but he should not suffer for our situation.
We have not even started at the new facility and after all we have learned I know we made the right choice to get him the heck away from their.