Richs Auto Body, Inc. - Merced (CA)

5 /5 c l a r i s s a: I was in a car accident over a month ago and my car was not drivable. One of the headlights was completely smashed out of the car, and most of the front was damaged. Rich’s Auto Body did an amazing job restoring my vehicle, and it looks even better than before now! I’m super happy with the job they did and will recommend them to anyone in the future.

2 /5 JohnDandois: Took 39 days to fix our car. The estimator did not not call my insurance with the additional information needed to pay so we could get our car fixed. A week and a half later we had to call them and found out that they had never contacted our insurance company, so lost almost 2 weeks without any thing being done on our car. They never called us once to tell us what was going on with our repair. We even called the manager, and they said that he was on the phone and would call us back. He never called us back! HORRIBLE SERVICE‼️ Although their repairs were done perfectly.

5 /5 Lilly Uvalle: My parents got their car fixed after a bad accident back in 2000 and had an amazing experience with Richs Auto Body. Now that I was in my very first car accident this year 2022 I went to them and had the same wonderful experience. Overall great team but have to hand it to Danielle in the front office because she took care of us throughout the whole process. We were having such a hard time with Progressive but Danielle stepped up to the plate and made sure everything went smoothly on their end. They were super communicative, friendly, and went above and beyond to deal with our insurance for us. Just got our vehicle back and it looks brand new. Definitely recommend Richs Auto Body.

1 /5 Jason Rodriguez: Terrible. I Decided on Richs because they have a reputation from past years as being the best in our area those days are long gone. I highly do not recommend taking your car here I am still waiting for a call to schedule a return appointment its been at least a month maybe a little longer from intial visit, to finish the work on the hood of my car after my car being left at Richs twice they couldnt complete it. My vehicle was returned to me with my Interior filthy and scratches on my leather and my interior panels and dust from sanding and what looked like chunks of bondo on my floor and seats the interior was covered in white dust and debris I have to schedule an appointment at kings detail to have my vehicle hopefully returned to the immaculate state that it was in before its visit to Richs.