Queen Nails And Lashes - Long Beach (CA)

1 /5 Maritza Martinez: This nail salon switches owners often but the only reason I have returned is for Tammy. Tammy does amazing nails and is very sweet. Today I was taken care by another technician by the name Catherine. The service I always request is gel x. I have gotten cat nails with Tammy before and they have come out phenomenal. Today is requested them once again and I noticed one of the nails was very crooked. I pointed it out to Catherine and she gave me the lazy answer that my finger is crooked. Which it is not and her job is to make sure all the nails are nice and aligned regardless of the shape of my fingers. I asked her if she could please fix it. Catherine proceeded by giving me major attitude and even the way she grabbed my hands changed. Once she fixed it she even laughed and proceeded to speak in her native language. That is where the other technicians looked over at me and gave me a little smile. It made me very uncomfortable. It definitely threw off the vibe of the establishment and the trust between customer and nail technician. The color Catherine used what not the color I showed her at all but at that point I felt so uncomfortable to ask her to correct it. I have attached the reference picture and the nails she did. This was an 81$ set and I still tipped her $11 because I always take care of my technicians and the other ladies that have gotten me know that. I feel bad for Tammy because this place just lost a really good paying and consistent customer. Just really bad business on their behalf. I felt very mistreated.

5 /5 johnise wallace: The best eyelash experience I’ve ever had. Depending on the occasion, I’ve tried different styles: a more natural look for everyday wear and Russian volume for special events. The staff is detail-oriented and a perfectionist.

5 /5 Bailey Dawn: Tamy is a true beauty expert. Her nail polish choices are stunning, and her color recommendations are always on point. I’ve been there a couple of times and always left happy. Good !

5 /5 Azura: Good !! Lee gave me an amazing massage during my pedicure! He’s very thorough and makes sure to take his time, leaving my feet feeling clean and relaxed. I’ve never had any issues, and he’s always careful—no nicks or cuts!