1 /5 Ben McCormick: TL;DR: My car needed a fix when I brought it to this shop, when I got it back it had a whole other issue.
I brought my car in for a replacement alternator, they ran tests on my car and battery and called me back same day confirming that my alternator was the issue. All good. The OEM alternator that they were replacing on my car is ~ $300, this shop sold me one for $500 (ouch). Labor was $300 - fair. The price gouge on the alternator was my only gripe…until I got my car back. Day 1 of driving I had no issues. Day 2 I was driving down the highway when suddenly my A/C cuts out on me and I see that my engine is overheating like crazy. I immediately pull over and pop the hood to find that my coolant had spewed all over the inside of my engine bay, at first I thought it was because of the obviously unsecured coolant reservoir cap. I end up getting some coolant and topping it off and thought all was well. Boy was I wrong. Come to find out my coolant overflow resivoir hose has a fitting (located oddly right next to my brand new alternator) that had been snapped clean off and had been leaking coolant all over the inside of my engine bay. Now I can’t point fingers at this shop for breaking my car, but I know I didn’t have this issue prior to bringing it to them. I now am continuing to deal with this issue on my own and will not be doing business with this shop again. I do NOT recommend this shop.
