1 /5 Ilya Druzhnikov: I came in after having a mysterious stall on Highway 17. They refused to engage unless I first paid a $75 fee to hook up my car to the computer. When I asked very politely, what might be the possible outcomes of the diagnosis, they said "there are many possibilities, and it is against our policy to discuss them until youve paid."
It appears that other reviewers have had great experiences with them, so mine might be a one off. In my case, though the entire interaction came off as predatory. I went across the street and had a diametrically opposite experience, where they warned me of a possible charge for a diagnostic, but when it turned out that they couldnt help me, they simply refused to take any money.