Nailbox Pasadena - Pasadena (CA)

1 /5 Lila: Unfriendly service!! Three of us went to get basic manis and try the place out. Two of us ended up upgrading to gel manis because they “normally only do designs for gel mani.” So ok fine - we went along with it. My sister, who stuck with the basic mani was done with her “manicure” in less than 20 min. The polish was put on sloppily and the color was so thin on her nail you can see right through. Not at all worth going in for a rushed, sloppy manicure - the technician rushed through her service then when and layed on a pedicure chair to browse on her phone for the rest of the time we were there. We noticed they had clients waiting outside for a mani and she didn’t even bother letting them know she was free - she just layed on the chair and watched stuff on her phone; ignored those people. My friend simply asked if her technician had “put alcohol on both hands” and her technician snapped at her - giving her a ridiculous attitude for asking a question. She then proceeded to lean into the technician next to her and say things in their language. She leaned in to say things in their language pretty much any time my friend talked or asked something (and she was asking politely mind you). It was obvious she was talking about her. My nails turned out mediocre - with messy uneven polish on the sides and bottom of my nails. We left feeling jipped out of our money. It was supposed to be a fun day out with the girlies trying to find a new nail spot we might want to start frequenting. But there is NO WAY I want to come back here. The only aspect of this visit I liked is the plaza where the salon is located which is a cute alcove with chain lights above. The store fronts are pretty with a European architectural feel. Seriously don’t come here and waste your hard-heard money. This place is a disgrace.

5 /5 Savannah Holmes: The staff at Nailbox we’re super accommodating and lovely people. Their nail art was gorgeous and just what we requested (even in normal lacquer nail polish). They made my party feel welcome and gave us a lot of time. Thanks so much, will definitely revisit!

5 /5 Renee Wang: Would give 6 stars if possible - they did an incredible job making an idea I had come to life, and spent so much time and effort to get the details right! They will work with you to get the design you want.

5 /5 ded account: I had a great experience at this salon. The price was affordable, and the view was beautiful, making me feel like I was in London. The salon was clean, and the staff were friendly. Plus, there was free parking available. I will definitely come back!

5 /5 Melissa Ng: The service here is AMAZING! I had my nails done the Friday earlier (10/14) and although the technician did a pretty good job, I was being particularly picky since I was having my nails done for my upcoming wedding (10/22). I called to reschedule and was willing to pay to just have it redone and Rainnie did an amazing job and only charged me for the additional overlay / polish. She took such great care of me and I cannot tell you how much I appreciated being taken care of as I prepared for my special day.