1 /5 Wailing Apple Core: I had high hopes for this office based off of reviews but honestly it’s a waste of time going here.
My first appointment, I had arrived early as requested but wasn’t seen until almost an hour after my appointment time with no explanation. Upon entering the office, there were no workers behind the counter. When one finally did show up I kept trying to get her attention so I could check in for my appointment but she kept her back to me and told me to sit down. No explanation as a first time patient.
Apparently at the counter they have a sign in paper- no one told me that.
Inside is outdated. I’ve seen a mother desperately try to get help from the ladies at the counter for her sick child by scheduling a doctors appointment but they were very dismissive and basically ignored her too.
Trying to schedule an appointment is a joke. They either never answer or there voicemail box is full so you can’t even leave a message. The times I was able to leave a message, I never got a call back. They also send out appointment text reminders that end with “if you have any questions or would like to reschedule, respond to this message” but they never respond to your messages if you have questions.
I tried getting treatment for my depression, anxiety, and very painful periods. With the depression and anxiety- my doctor just kept upping the dose even though the medication was not working and I told him that. He said he’d put in a referral with their psychiatrist who would call me..never got the call. When I saw the OBGYN for my painful periods, she dismissed it by saying “Everyone has painful periods, have a baby and it will get better”. Such great medical advice, was she gonna help support the baby though? I never got my results from the OBGYN visit either.
Today was the final straw…I had a telehealth appointment scheduled and never received a call from my doctor.
DO NOT WASTE YOUR TIME ON A CLINIC THAT DOES NOT ACTUALLY CARE.
