1 /5 Poetry Girl: Miscommunication with pricing, you were defensive and automatically went why would I do that. No one blamed you for anything it could have simply been Miscommunication my issue with you is your custkmer service and people skills.
As a customer I already felt a way about the "Miscommunication of pricing but I still paid and went about my day
The very next morning I see coolant leaking in my drive way, why is that still an issue if I just paid 500 for it to no longer be an issue. You checked the radiator and claimed you replaced it but did you not test the system or do a through check after the radiator. If I needed a new reservoir you should have caught that informed me and that could have been replaced and paid for when the radiator was being worked on.
Then again with your customers service I bring the car back in and you get defensive instead of being professional or using management skills. "I wouldnt do that" okay John no one said you did it but it is definitely something that should have been caught
Not thorough, lies about pricing, and customer service is horrible!! Im seriously hurt and disgusted at this point. He does not care, and as a business owner how can you treat your customer like that.
