1 /5 Judy Escobedo: If I could do 0 stars, I would... my sister had her Confirmation scheduled on March 17th and we attempted to go to several hair salons to reserve a time to get her hair done weeks in advance but since it falls on a Sunday, most salons are closed on Sunday. My mom decided to go to this salon and ask if she could reserve a time on Sunday morning to get my sister and her hair done. The hair stylist agreed and my mom paid her the $50 deposit for the service. Come the day of the Confirmation and my mom and sister go to their appointment at 9AM. They wait for 20 minutes outside and the salon is closed, attempted to call but she only had the salons number. After this she drove around to multiple salons to see if a hair stylist was available to style my sisters hair and luckily they did find someone.
My mom went to speak to the hair stylist and she refused to give my mom her money back because supposedly my mom told her that the appointment would be on Saturday and the hair stylist claimed she called my mom multiple times that day. My mom did not receive any calls from the salon nor did she mistake the day of my sisters Confirmation as we have been planning this for weeks. My mom made it very clear that she could not find another salon that had availability or was opened on Sunday, March 17th, so to claim that my mom said Saturday is a lie. She refused to give back the $50 deposit for a service that was never received. This whole experience was awful and stressful.
