5 /5 D MM: Annie is a Master of her craft. I walked in with a picture of what I would like to have accomplished, and hair that had not been cut in 4 months. With confidence and master skills, she cut, shaped and styled. We still have a bit to "rework" as my hair continues to grow out the "disconnected haircut" from the previous stylist. But I walked out with more confidence and loving my cut instead of always keeping it in a pony-tail. Found my new happy hair place!