5 /5 Erica: My husband and I were driving from Seattle to Reno. We stopped in Yreka for gas and our water pump broke. We called this place and they said they would get us in right away since we were not locals. We ended getting a hotel for the night and they even dropped us off at the hotel so we could get our things out of the car. They said it would be done at noon, it ended up taking until about 2:30 but it wasnt a big deal. One of the mechanics picked us up from our hotel and helped load our stuff back into the car. He was very friendly and we were on our way. No issues with the car since.