Kaiser Permanente Modesto Medical Center and Medical Offices - Modesto (CA)

5 /5 Paula Sosa: Dr. Ochonma saw me and completed a thorough assessment. He listened to me and worked with me. He made me feel that my experience and insight were valuable, allowing me to participate in the plan for my care. Dr. Ochonma carefully considered the information, possible explanations, and helped me to receive the care that I feel comfortable with.

2 /5 Amber Crabtree: I have to rate the experience low. There is really only convenience if you are in person and can get your appointment scheduled online. Theres hardly any available appointments, no urgent care services, and forget about connecting with the doctors if you miss a call. You will be asked to call the doctor back, but you dont actually talk to the doctor. You are directed to a call center that isnt local. You go through the entire Phone system, possibly get hung up on to start the process all over again.... Just to call back the doctor, that asked for you to call back..... Then you just get read the doctors notes if any... And asked if you want the doctor to call you back ?! This is phone tag. Im exhausted already and being told I can possibly have to wait until the next day to get a call back from the doctor. Kaiser has to do better than this nonsense. Ive never dealt with any medical professional offices or facilities with no direct phone lines to providers. If theres an automated system or phone hub its local. Pay your phone center employees more for having to deal with the disgruntled people being sent through the loops and run around just to try and talk to the doctors. Good Lord.

5 /5 Michelle Klasser: Dr Prabhu is by far the best medical Dr I have ever had at Kaiser in over 40 years. No one has ever showed more genuine care and listened more. He engages in realistic healthy options and plans for your overall long term health. He helps set goals for you that are attainable, when doing so he is as invested and excited about your journey to healthy habits for a better quality of life. Not only in regards to physical health, but also knowing that physical well being helps with mental health. I cant not say enough about his care. A true gem and one of a kind in a world where medical care is strained with the ratio of Dr to patients. That has always been apparent and felt by us patients. Thank you with a grateful heart Dr Prabhu.

5 /5 Lise Cassinelli: Travis was very helpful in recommending specific exercises to assist me in recovery. He took time to perform a thorough assessment of my physical limitations, chronic and acute conditions, in a compassionate and encouraging way. He understood my setback last year in earlier progress due to life circumstances and was not judgmental or discouraging. He understands my personal goals for recovery and is a supportive ally in his therapy recommendations. I am grateful.

5 /5 helen murphy: Had 2 knee replacements in 2024 by Dr. De Jesus. He was on the ball, did and great job! staff were friendly, made me feel comfortable and took great care of me! I would recommend!