Kaiser Lab Fremont - Fremont (CA)

1 /5 Sindhuri Mamidi: Fremont Kaiser is literally the most laziest office I have ever been to! Santa Clara ofc is much better and prompt whenever I ask questions. The lady at the lab is always passive aggressive with all her patients. If you hate working so much may be just sit at home? Who is forcing her!

1 /5 s laura: Another complaint about lab They read peoples orders out loud even for sensitive test ( ua pregnancy , etc) Pulled a number waited over an 40 mins had to pull another number . One gray hair rude receptionist blasting music on her phone . I’ll go to San Leandro next time

1 /5 Pranjali s: I had bad experience with Fremont kaiser. However, last Saturday I took a blood test and waiting till date i.e.wednesday(today) for the results. On calling the laboratory they say- they dont know what happened with the blood draw and asked me come back again and draw the blood. It is very frustating and disappointing!

1 /5 Yachen Zhu: First, the lady at desk B in the morning of 8/11/2023 was really rude to me when I tried to borrow a pen to write my name to my sample. Second, I waited 40 minutes just to drop off my sample that I collected at home. My original number was skipped for no reason, when I found that someone with a number larger than me got to be called while I was still not, I went to get another number, which was finally called. This whole process cost me a long time!

1 /5 Sara Tang: I had to get 4 blood draws at different times in the same day. I asked the phlebotomist each time to use a butterfly needles, which is the smallest needle, on me because I have small veins and I have to get jabbed 4 times within a short period of time. The 1st phlebotomist was unwilling to get the butterfly needle, but she did after I insisted. The phlebotomists the 2nd and 3rd times just got it for me right away without any problem. The last phlebotomist just said they are out and did not bother looking (which was a lie because inpatient phlebotomists have limitless butterfly needles and always use butterfly needles on patients). She insisted what she got was the same as the butterfly needle (which is another lie!) The needle size she used on me was a much bigger needle/gauge. This is a frustrating and disappointing experience at Fremont Kaiser. I hope this can get through to the management. Please stop limiting the use for the butterfly needles. Please stop putting profits over patients. This is not the way to cut cost.