4 /5 Sharon: Love the physicians, but dislike the difficulty of booking appointments.
Came to this office for a blood draw after fasting 10-12 hours. Blood results need to be ready 2 weeks prior to any physical for evaluation. The wait time to schedule an appointment over the phone took about 20-30 minutes and my doctors availability was 6-months out.
The health facility has a small, private, and paid parking lot. I paid $5 when I came in 2022. Street parking is available as well, but it can be hard to find. The day of my visit (2/12/2024), one of the elevators wasnt working and I saw several people misunderstand the sign and walk up 8 flights of stairs. Its more of a building maintenance issue, but thought Id comment that here.
Maria was my phlebotomist and she asked me to fill out some paperwork before my blood draw. The patient before me cancelled, so she took me in early. Im not a fan of needles in general, and joked saying "my veins are too small" and Maria played along and said "I cant get out of this one" because she has small needles. Shes hilarious, professional, calm, and excellent at her job. She can make anyone whos afraid of needles feel comfortable.
Check-in reminders were sent to my email and texted to my phone. Bills, upcoming appointments, lab results, and early check-in are easy to track at My CS-Link. The scheduling for future appointments is my only drawback.
