5 /5 Katrina Kroetch: This was one of the best experiences I’ve ever had, let me start by saying that I was 30 minutes late due to traffic and I felt really bad… I tried to reschedule when I knew I was going to be late but they waited for me and we’re very kind and gracious about it.
When I arrived Chloe was smiling and nice and she didn’t rush the manicure at all or in anyway even though I was late which is excellent customer service and very kind.
It was my first time having nail art done so I wasn’t exactly sure what I wanted and I wasn’t very organized in my request and she was patient and helping me pick what to choose and on which finger to put it on. She gave me options of drawing it on for a little more money or using stickers for a little bit less and there was different options and she help me design it from the photos I brought in. At the end of the day I think her designs looked almost to the photos and she did a really good job.
I was really impressed with how kind they were to me even though Iwas in the wrong and late. If they are this kind of people that are late I can’t even imagine how nice they are when people are on time. The designs look amazing and she even massage my hands with lotion and put cuticle oil and did all of the things that made it feel fancy and luxurious and the art looks absolutely amazing. The woman next to me getting her nails done at the time said she comes all the time and it’s her favorite place. I can tell that I’m going to be back too. It was $135 for the nails and total was $200 cause I tipped for her being so kind when I was late and doing such great detail work.
