5 /5 L Chen: Last year, my wife had her annual physical checkup at PAMF with her primary care doctor, gastroenterologist, and OB-GYN. About a year later, she received outstanding bills totaling over $3,000 for these visits. This came as a shock to us, especially since she had been paying high insurance premiums out of pocket while being unemployed.
Fortunately, I was able to speak with Cherish from the billing department, who listened to our concerns and immediately looked into the matter. She resolved the issue quickly and efficiently. It was clear to us that she genuinely cares about helping patients.
Both my wife and I are deeply grateful for Cherish’s support and the compassion she showed us. Her assistance made a difficult situation much easier to handle, and we truly appreciate her efforts!
