5 /5 Crystalina: Hi everyone! I’m responding to Andrea Pacheco’s post. I should’ve listened to my instincts and cancelled the appointment after I waited 15 minutes for her. However I felt bad and since it’s the holiday season I decided not to cancel the appointment. Andrea had 3 different pictures of nails she was getting inspiration from. She arrived at 1:45 and said she had to be in Atwater at 3. I mentioned to her that because of the length of time she gave me, I would not be able to add that many designs. Unless she didn’t mind being late. She didn’t so I continued. I had to tell her 3 separate times to please not put her nails in her mouth because they had primer on them. Hence a nail breaking off. She also wanted 3d flowers and I told her those would be extra time and cost a bit more. After her asking “when will we be done?” I gave up. As far as her texting me when one broke. She did and I gave her different available times but she could not come to any of them. Not my fault. This whole appointment was rushed and I should’ve just asked to reschedule cause now look who looks bad. I have many clients that can and will speak highly of my work. I will also attach a photo if I can so everyone can see how the set came out. I have also tried reaching out to her so that I can give her a refund. The $50 she paid covered a new set, (she was missing about 4) 2 marble nails with a gold design on each, length and matte top coat. She works in Atwater at T-Mobile so I will try to visit her there to refund her $50. To me, it’s not about the money, I love my clients and job so much. This will only make me a better nail tech as I can take criticism of any kind, in a way to better myself.
