1 /5 S S: I had scheduled a simple teeth cleaning appointment, but when I arrived for my appointment, they required me to sign a consent form so that they could take dental X-rays. Since its not required, I refused and requested that only the teeth cleaning for which I had made an appointment be done. I had later offered to share my X-rays(on phone), which were taken a year ago, but they refused because they take X-rays of all new patients. They canceled my appointment because they couldnt make money since I refused to have X-rays. Since these X-rays are only covered by insurance once every five years and I just had my X-rays done a year ago, I would have had to pay out of pocket.
Doctor, you wasted both my and your time. Tell your executives to clearly communicating patients about the "necessary dental X-ray" even if they only schedule a cleaning appointment.
It wouldve been much easier if they had mentioned X-rays when I made the appointment.
