1 /5 Jennifer Dooley-Padilla: My feelings towards Darling Nails are mixed. Ive gone here for years, since before Covid and loved them. Since Covid, the quality and customer service has declined. I loved the way Andy did my nails, but he left. For my wedding in May I came here with my maid of honor, and we had to just take off the new set and go with press-ons
It was a waste of money. Where my biggest issue lies is quality of service matching prices. In the past, Ive had my skin rubbed raw from filing (with the electric one!). This last time, my nails were filed so aggressively my finger started bleeding. After I left, my fingers were raw to the touch. The nail shape was not correct and the speciality color I expected to pay more for didnt match the quality in the book AT ALL. After paying $62 I left with my gel polish already coming off, polish on my fingers, goopy top coat, dried acrylic on my fingers that I have to fix and clean up, and raw fingers that hurt to touch anything. It felt like a complete waste of time and money. I want to be loyal, but I dont think they care about customer service anymore.
They look cute from a distance, so I guess thats good.