3 /5 imani bond: My feed back is not in terms of the provider, or care I received - but in terms of the location being easily accessible for patients.
There is absolutely NO parking, valet parking is offered but I personally would not trust it. The appearance/ upkeep of the people responsible for the vehicles was not up to par, and they didn’t seem to be knowledgeable on any questions I had as far as directing me to the proper building for my appointment or advising on other parking methods if I would not be using valet.
The lady at the front desk of building 1, was so sweet and helpful. Advised me to find street parking or consider a different office because of the parking issues. Which is really sad, because I work in office management and I would never turn away patients because we have failed to accommodate them properly with parking.
Also, parking could cause conflicts with making it to the appointment on time. I normally arrive 15 minutes before my appointments to allow for parking, or other things that may come up. However, luckily, I arrive about 40 minutes before my appointment. I was advised to check in by 1:45, and my appointment was scheduled for 2 and I barely made it to that due to the lack of parking accessibility.. not to mention, I had an appointment canceled on me previously same day and I really had to make it to this one. Imagine being late to your appointment due to lack of accommodation with parking and being told you are no longer able to be seen.
(Side note: I had to park in a residential area - walk a couple blocks down and cross the street and walk all the way to building 1 - this could be very frustrating for the residents / unsafe for patients)
Just some feedback I hope will be looked into!
