Clayton Valley Salon - Concord (CA)

2 /5 Steph Bola: She fit me in last minute but it was a huge mistake. I came in for an ends trim and when I sat in the chair she showed me the amount of hair she was going to be cutting which was only an inch to cut the split ends only. But she completely chopped almost 4 inches off my hair I told her specifically I don’t want a hair cut just an ends trim. Almost like it was done on purpose now my hair is so short with the worst haircut I’ve ever gotten. I was able to get my money back but it doesn’t take the fact that she ruined my hair. I had made a lash appointment with her but I ended canceling I’m really just upset.

5 /5 Azeeta Nikoui: Lan saved my lashes 3 days before my wedding! I originally made the mistake of getting my lashes done elsewhere, where I was overcharged for lashes that were going every which way, falling out and poking me in the eyes immediately after leaving my appointment. When I brought this to the attention of the chick who originally did my lashes she did not offer to help, or even respond. I found Lan the next day and luckily she was able to help! I called Lan on the verge of tears knowing I either had to have them fixed or removed in a hurry before my wedding and I had very little time. She responded immediately and took me in as soon as possible once I got off work. Lan was able to remove the bad lashes and salvage what she could. My lashes came out looking just how I was hoping. I am definitely going to return and cannot thank her enough for saving the day! Highly recommended!

1 /5 Sabrina Henderson: Do not go here if you want your lashes to stay the way they are and able to continue getting lash extensions you need to not go here and save your lashes! I got one set the most expensive one and one fill leaving me with no lash extensions and all my lashes broken at the halfway mark from the lashes falling out not to mention it’s unprofessional and I don’t even think she is is properly certified! Same experience for my sister only she got one set her first ever and this happened to her after three days mind you the women was amazing my first set and the second one she was working in three people at the same time and rushed through all our fills even though they were different ones! I can honestly say she could do good but she overbooks herself constantly causing her to reschedule clients and forcing them to pick up where she lacks by payin more and her spending less time and I’m very grateful I found out after only two services but it sucks that now me and my sister are horrified to get lash extensions from anyone because of what this woman did to our what were long beautiful lashes they were just naturally blonde and we didn’t like doing our mascara and makeup everyday so lashes for an amazing fix to our daily stress of getting ready for work and school were both young moms so you can imagine the stress and lack of sleep and time. Anyways now mascara doesn’t even help because we have no length whatsoever but we’re too afraid to go to someone else to get lash extensions even though we’reore than willing to pay and tip! We even tipped this woman $20 for both services ugh I just can’t believe she chose to do great the first time and then totally destroyed me the second time and my sister her first time I wouldn’t be surprised if the other woman getting hers done at the time has the same problem! Please ladies do not get your lashes done here!!!!

1 /5 Stephanie Angeles: Very dissapointed! Got my eyelashes done. NEVER GO HERE! One eye is fuller than the other. Within a few hours my eyes lashes started to slide. Its been over 6hrs and I can still feel the stickiness from the glue. Pictures say it all

1 /5 Submerging Catalyst: Please NEVER come here! The staff is so rude. I called, and made an appointment. I arrived 10 minutes early for my APPOINTMENT, and I was not greeted. I was told to sit. I told the hairdresser that i was the one who called and gave my name and appointment time. She just told me to sit. I sat there for a whole hour before getting up and calling and going to another salon.