1 /5 Sora: I had to call my clinic just to learn that I was referred here. The receptionists at this place are incompetent and slow. I waited 2, almost 3 whole months just to learn I was approved. Call the clinic, Altura something, and youre on hold for about 30-40 minutes, JUST to be transferred to a receptionist at the referral department who does not answer, ALL DAY and NOT return phone calls. Ridiculous. Im not going to even bother being seen here. Ill just go to somewhere else. Dont waste your time if you are referred here. The reviews are real.