Sutter Lakeside Medical Practice - Lakeport Bill Peters: I was under the care of Alarise Clay and Kendra Jerrill. I was referred to Oncology by Ms. Clay for treatment of prostate cancer and needed clearance from PCP to have anesthesia. Ms. Clay was absent so I saw a doctor on call. He was reluctant to give me the go ahead because he said I had a chronic heart problem. I was never told that by anyone else! He said I had had 3 abnormal ekg s already plus the one he did was the 4th making it chronic, The previous ones were at the hospital. I was confused because I always went for follow up with pcp after being discharged from the ER. Alarice wanted to spend the time telling my wife and I all about her new baby boy named Orin. So we got to see how he was doing instead of discussing my ER visit and the findings. Not one word was mentioned about anything wrong on an ekg! I was almost limited on options for cancer treatment!! This was such an obvious oversight! I don’t understand why she’s still able to practice!!
Sutter Lakeside Hospital - Lakeport David Miller: Going to the hospital is never a "fun" experience, but the people here make the place feel as much like family as one could image. These people are warm and compassionate to patients and to visitors. They do not have the facilities to handle some more complex issue, but it is wonderful to have someone close by when the need ariseses. If they cant deal with the issue, they can quickly get you to a place that can.
Adventist Health Clear Lake - Clearlake Kay Stevens: Everyone has been very professional and helpful with appointments, and providing specialty referrals. Christina, PA is competent, professional, and caring. Arianna, Megan, and Glenna, case manager. are all dedicated to making sure patients are treated appropriately and all are outcome oriented- wanting the best for their patients. Still seeking resolution on some mandated paperwork but I’m encouraged by the assistance given by staff.
