Carlsbad Auto Service - Carlsbad (CA)

1 /5 Jay Pipho: My Corolla’s AC stopped working and it’s the middle of the Summer (oh no!) Tried booking an appointment online but the website wasn’t being cooperative when trying to select what type of service. Called the service line to book an appointment, but after waiting on hold for so long, the cheery hold music became infuriating. Good thing I work right next to this place! So i walk over to book an appointment but they won’t allow me to book it in person. They just made me call the same phone number. So i waited on hold again, but after another extended wait i gave up. I just want to overpay for AC service so I don’t melt in my super reliable 2010 Corolla. I’m regretting my recent Sienna purchase as well in case that inevitably needs service. Super disappointed in the customer service here. Do better.

5 /5 Connie Pantel: Great communication, all repairs and test results explained. Trustworthy service. I found Carlsbad Auto after constantly receiving exorbitant repair bills from another mechanic. Carlsbad Auto does not recommend services you don’t need. It’s a relief to have found them and feel confident you’re getting fair prices and service. . I won’t go anywhere else for my car.

5 /5 Joyleen Tropel: This was by far the best auto service experience I have had. From the fast and easy appointment response, courtesy ride back home, to the most detailed diagnostic Ive ever received, and the no hassle check-out process... I am grateful for this auto shop. I wish I would have known about them before my last service appointment at another repair shop. Thank you to the team at Carlsbad Auto Service! I appreciate your care, honesty, and attention to detail.

5 /5 Chris Ryan: I was desperate to have my Lexus RX450h 12V battery replaced and they were able to work me in on short notice. First time customer. Seemed like a straight up set of people. I recommend these guys.

5 /5 Doug Weber: This is a terrific auto repair shop. The people are easy to work with, knowledgable, responsive, and honest. They have been very accommodating in getting me in when I need them, and they have worked with me to keep my car in good health. Ive only been with them for a few months now, but have been 100% pleased and impressed.