Advanced European Automotive - Bakersfield S Rami: I waited 2 weeks for a diagnostic appt. I was the only customer there. The young mechanic was rude, but hey, its early in the morning, maybe not a morning person. The manager Janelle came in about 835am. and asked if I was leaving my car, I said no. Instant attitude from the mechanic and her. The mechanic took 40 minutes to diagnose my vehicle. He didnt enter the data in the computer, he hand wrote it. Janelle had a question about his diagnosis, but unfortunately, he was in the restroom and wasnt coming out. She asked me to leave, and she would call me with the information.
I had to pay my $165.00. I waited 2 days and called back, and asked what was going on. I havre heard from you all. Janelle got pissy because I was bothering them... LOL...long story short. I got a written estimate with fancy writing that I cant read...LOL... no diagnose codes, and my car idling had been pumped up. I had to lower it again. They didnt accept responsibility for doing that. Bad service from the get-go .
