1 /5 Austin Lobasso: $6600 and 5 visits later Asmar’s auto care failed to identify major issues with my car resulting in it still not running smoothly. Tons of work done over the period of months, a bunch of automated check in texts and smooth talker Luis the salesman’s BS, this place is criminal. My car shouldn’t be dying all these months later. You upsold me on repairs, over charged me on parts and banged me over the head for labor. There’s no possible way that I spent that much money with you guys and my car still has very easily identifiable issues. Maybe you’re honest and not criminals then you’re just outright inept and lack knowledge. You can say whatever you want in response to my Google review but you’re just covering yourselves. As per Luis, there was no conversation. You called me in response to my aggravation and I told you guys to leave me alone, an unsatisfied customer, plain and simple. Last time my car was brought in I was assure my battery was just “loose” nothing wrong with the battery or alternator… both of which I just replaced on my own and the bolt holding everything together was snapped in half missing a nut, my belts couldn’t even stay tensioned, how did you fail to see that one? You steam cleaned the engine and identified what was needed to be done to get it back on the road but I still needed to visit you multiple times because the car kept breaking down after each visit. Hence the issue here, after all that my car should be good as new and it’s not. That is on YOU, YOUR BUSINESS, YOUR STAFF. The car should’ve been good after the first $4700 I spent on repairs let alone the following $1900. Any way you spin it, this place is a rip off and didn’t get the job done in the end because work still needed to be done. The couple hundred to steam clean should’ve been enough to get all the issues out in the open And worked on from the jump.
