Archer Julie MD - Chico (CA)

1 /5 Deborah fav Bernard: We applied to see doctor Archer. When are application was put in for our elderly mother, with slight issues. First they called and asked if she had medical? No she doesnt. Then they said they would call to let us know if she was excepted. Call came in 2 days later.. no we cannot except her. I called the office and asked why? I was told we dont have to give you a reason. Now if this doctor is excepting new patients, why? Because my mom , at 78, has underlying medical issues.? To me this is 100% DISCRIMINATION DISCRIMINATION. I CAPNNOT UNDERSTAND. PROBALLY THEY HAVE THE RIGHT TO SAY NO... BUT STILL NOT RIGHT. DISCRIMINATION

1 /5 Andrew: I have been visiting Chico for a couple of months and was looking for a primary physician referral to see a specialist doctor (impossibly to access the specialist doctor otherwise). It seems this practice (maybe others too?) is not well set up to help those who are seeking such one- off consults. Had to go through a lengthy application process to see Dr. Harlan only for request to be denied ten days later. Would respectfully suggest that communication could be improved to avoid the inconvenience and time involved in making and then waiting for the request to be responded to (negatively).

1 /5 Paula Wilson: I completed the paperwork to become a new patient and less than 24 hours later, I received a voice mail telling me my application was denied. When I called to find out why, they would not provide a reason for declining to accept me telling me that they had the right to deny me. I asked to know the reason and was pretty much told that because I wanted an answer to that question, that was exactly the reason I wouldnt fit in with their practice. Not only does that seem unfair to me, it makes no sense. If you cant ask questions, or get answers, then its probably best to seek a different provider. Thats a really sad state of affairs. I also see that this isnt the first complaint of this type with this office. Use caution.

5 /5 Barbro Beckett: Dr Archer has been my physician for years. I am very pleased with the level of service I receive. Dr Archer is thorough personable and knowledgeable. I sometimes see her PA. The same protocol is true for the PA. He is kind and very thorough. I am very grateful to be able to see such dedicated medical professionals.