Aero Auto Repair - San Diego (CA)

5 /5 David Lyash: This place is great! I came in to get my tires changed, and the staff was super friendly and easygoing. They walked me through all the available options without any pressure, and we reviewed them together to find the best fit. I had already shopped around at other places, but they gave me the best deal on my Nexus tires. I was in and out in under an hour—quick and efficient. Huge thanks to James and Art, who noticed my glove compartment wasn’t locking (something that had been a nuisance for months since my last oil change at the dealership). They went ahead and fixed it as a courtesy—no charge, no fuss. Just a smooth, pleasant experience all around in a clean, professional shop. Highly recommend!

5 /5 Maggie Or: I found out about this place through the mail that they send out with special deals on it (they have the same deal on their website). It is $49.95 for synthetic oil change, around $68 after tax, etc. Service was great, and they were even able to drive me to and from my house since I lived pretty close. No pressure to get anything extra done and you can always decline the service if you dont want to. Will definitely come back!

5 /5 Becky Wight: The team at Areo Automotive was exceptional. I was able to make an early morning appointment their estimate was very helpful. They gave me a few suggestions that were also helpful and everything was done in a professional timely manner. I’ll definitely be back as needed and recommend their services to anyone who needs auto repairs. Tod was my service rep and he was very helpful. .

1 /5 Howard Greenspan: Aero Auto: A Longtime Customer’s Disappointment After years of trusting Aero Auto with my vehicle, I was shocked at the poor service I recently received. Following a service, I asked them to check my camera, which had been working but needed attention. Instead of assisting me, the staff dismissed my request and told me to wait for 45 minutes while they worked on other cars. When I returned after the wait, I continued to be ignored. As a loyal customer, I expected better. The situation escalated when a man—apparently the family owner—aggressively yelled at me rather than addressing my concern. His behavior he is the bearded one in the picture! was not only unprofessional but outright hostile. It is all great until their is the slightest problem then you will be brutally pushed out of the FAMILY business. Which really just means you have no way to solve your problems as their is no corporate to complain to you can only sue. Aero Auto used to be a place I could rely on, but after this experience, I can no longer recommend them. If you value customer service, I’d suggest looking elsewhere.

5 /5 Jeff Boyd: Aero Auto Repair has been our go to place since moving into the community in 2019. Jasmine and Todd and the others are all really helpful. They are up-to-date technology-wise so I can see all of the estimates for repairs with pictures and approve right from my phone. That allows them to also keep really good records so that it’s easy to remember what we did when. Last week my wife punctured a tire on the 805 and got towed to a discount tire place. She got a quote from them, but I said we should call Aero first. They were able to look up that we had roadside hazard protection on the tire we had bought from them two years earlier. Their starting quote for 2 tires was about $200 less than the other place and by the time we got the warranty for the second tire done it was less than half of what we would’ve otherwise paid. They are good people and seem quite honest and straightforward.