Accurate Autoworks - Pasadena (CA)

5 /5 John Enete: Great garage. Really honest and upfront about things. They put in a lot of effort to help out their customers and make things affordable. They don’t try and sell you services you don’t need. Great people.

5 /5 B Wilkes: I’m a new customer, but a friend has been a loyal patron for years. Accurate’s Ed was thorough and friendly in checking my Infiniti and recommending what service was more urgent and what could wait. They were able to fit in more work on a Friday before a planned trip. Pricing is fair for Pasadena, and matched the estimate.

5 /5 Michael Bernard: We have been Accurate Autoworks customers since 2005. They have always been reliable, honest, fair, and professional. At this point, if they tell me something needs to be done, I just ask them to handle it. John and his guys are just fantastic to work with!

1 /5 Jules L: I went here years ago and had a good experience with Ed, BUT holy moly it’s gone way downhill. I recommended my fiancée go to Accurate Autoworks, and he had an atrocious experience. John took over working on his car and ran up a $3000 bill with insufficient communication, no agreement on the cost, and actually ignored what my fiancée asked them to do. He had his car for a month and a half and barely communicated with him about updates. My fiancée had to call 5 times in one day just to get ahold of John after well over a week of not hearing anything from him. At the end of the $3000 bill, John also couldn’t even assure him the car was fixed. Just that he ran up a bunch of time and labor charges taking it apart and putting it back together, only to no longer be able to replicate the problem so he assumes he fixed it somehow. It feels gross and scummy and like a horrible business model to completely ignore the customers decisions about their car and their money. I highly recommend avoiding this place.

5 /5 Francisco Santa Maria: We had a great experience taking our 2018 Jeep Cherokee to Ed and Vic at Accurate. We had gotten a ridiculous quote for some repairs on this vehicle from the dealership, I did some digging and found Accurate, we took the car out of the dealership and Ed helped us out, Vic diagnosed, the car didn’t need what the dealership was saying, we ended up saving a ton of money and not getting ripped off by the dealership. Look no further, take your car to Accurate.