greg urrutia Great Service!
5 /5
Lawrence Brown NAPA has had what i needed in the past, BUT...
Called to confirm they had batteries I needed and that they would install them.
Drove 20 miles. Selected brand, and as I pulled out my credit card to purchase, I asked them to replace the car battery to get core. Was told by one of them, in so many words, that he could not be bothered.
Loyalty tolerates only so much - there are plenty of other, closer stores, and I got a better battery, installed, for less, elsewhere.
Bye, NAPA! You lost this loyal customer because of a lazy employee who misrepresented advertised service. No integrity.
1 /5