1 /5 Bhushan Sawant: ⭐️ 1/5 – Extremely Poor Service and Concerning Behavior
We visited this restaurant this evening, and unfortunately, the experience was deeply disappointing. The food and service were far below acceptable standards. We waited over an hour for our order, and even though we had only requested three items, they arrived one at a time with long delays in between. We were later told that a new server had mistakenly picked up our orders multiple times, which only added to the disorganization.
While mistakes happen, what concerned us far more was the difference in treatment we observed. Our server was also attending to another couple seated just a few feet away, and the level of attention and care provided to them was noticeably different from the service we received. The contrast was so stark that it came across as dismissive and disrespectful. This is not the first time we’ve encountered this issue here—my wife has had a similar experience in the past—which makes it even more unsettling.
The food itself was below average. Even basic details were overlooked: although it’s an Italian restaurant, we were served bread without butter and had to ask for it.
The restaurant did waive one item from our check, but the overall experience left us feeling frustrated and unwelcome. Consistency, respect, and basic service standards were simply not present. We will not be returning.